Privacy Policy

Last updated: February 6, 2026

I, blackpulse (hereinafter referred to as “I”, “me”, “my shop”, or “we”) operates this online store at https://shop.blackpulse.studio.

I am an individual seller (not a registered company) based in France offering niche products to customers, primarily in the European Union. I take your privacy seriously and am committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French/EU laws.

This Privacy Policy explains what personal information I collect, how I use it, how long I keep it, and what rights you have.

1. Information I Collect

I collect only the personal data necessary to provide my services:

• When you place an order:
  • Name
  • Delivery address
  • Email address
  • Phone number (optional, for delivery issues)
  • Payment information (handled securely by my payment provider — I do not store card details)
• When you create an account (if available):
  • Email address and password
  • Order history
• Automatically collected:
  • IP address
  • Browser type and device information
  • Cookies / similar technologies (for cart functionality, site performance)
• If you contact me (email, form, social):
  • Your name, email, and message content

I do not collect sensitive data, sell your data, or use it for marketing/profiling (unless you explicitly opt in – e.g., newsletter).

2. How I Use Your Information

I process your data for the following purposes:

• To process and fulfill your orders (including shipping)
• To communicate with you about your order (confirmation, tracking, issues)
• To handle returns, refunds, or customer support
• To comply with legal obligations (e.g., tax/invoice requirements, 14-day withdrawal right)
• To prevent fraud and secure the Website
• For basic site analytics (very limited — no advanced tracking)

Legal basis (GDPR Art. 6):

• Contract performance (Art. 6(1)(b)) → orders, delivery
• Legal obligation (Art. 6(1)(c)) → invoices, taxes
• Legitimate interests (Art. 6(1)(f)) → site security, fraud prevention (balanced, minimal impact)

3. Sharing Your Information

I do not sell your personal data.
I share data only when strictly necessary:

• With shipping carriers (e.g., La Poste, Colissimo) → name, address, phone for delivery
• With my payment processors when used (e.g., Stripe, PayPal) → to process payments securely
• With hosting / email provider (e.g., OVH, Gmail) → technical storage
• If required by law (court order, tax authorities)

All third parties are located in the EU or provide adequate safeguards (e.g., EU-US Data Privacy Framework if applicable).

4. International Transfers

I do not transfer your data outside the European Economic Area (EEA) unless using a service with proper safeguards (Standard Contractual Clauses or adequacy decision). My main providers are EU-based.

5. Data Retention

I keep your data only as long as necessary:

• Order data: 5 years (legal/tax requirement in France)
• Account data: until you delete your account or request deletion
• Emails / support messages: up to 2 years
• Logs / IP: up to 12 months for security

After that, data is deleted or anonymized.

6. Your Rights (GDPR)

You have the following rights regarding your personal data:

• Right to access (see what data I hold)
• Right to rectification (correct inaccurate data)
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object (e.g., to legitimate interest processing)
• Right to withdraw consent (if any consent-based processing)

To exercise any right, email me at studio.blackpulse@gmail.com. I will respond within one month. I may ask for proof of identity.
You also have the right to lodge a complaint with the French data protection authority: CNIL (www.cnil.fr) or your local supervisory authority.

7. Cookies & Similar Technologies

My shop uses only essential cookies (for cart, session, basic functionality). No marketing or tracking cookies.
You can manage cookies in your browser settings.

8. Security

I take reasonable technical and organizational measures to protect your data (HTTPS, secure hosting, limited access). To further strengthen the security of the site, I use several dedicated tools which features additional protection layers like brute force protection, firewall rules, login monitoring, and more. However, no transmission over the internet is 100% secure.

9. Children’s Privacy

My shop is not directed to children under 16. I do not knowingly collect data from children.

10. Changes to This Policy

I may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last updated” date. Significant changes will be notified via email or site notice if you have an account.

11. Contact Me

If you have questions about this Privacy Policy or my data practices, please get in touch with me at studio.blackpulse@gmail.com.

Thank you for trusting my small shop!